privacy & cookies
This website collects standard internet log information and anonymous details of visitor behaviour patterns. The former enables us to trouble shoot problems and the latter to improve the speed of our service and enhance your experience.
what are cookies?
When websites provide services, they want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies. They cannot be used to identify you personally.
These pieces of information are used to improve services for you through, for example:
- enabling a service to recognise your device so you don't have to give the same information several times during one task;
- recognising that you may already have given a username and password so you don't need to do it for every web page requested;
- measuring how many people are using services, so they can be made easier to use and there's enough capacity to ensure a responsive service.
More information on and how to manage cookies is provided in Directgov article 'Browser cookies - what are they and how to manage them'.
Our cookies cannot be used to collect personally identifiable information about you. Please be aware that restricting cookies would impact on the services we provide.
These first-party cookies let you move around our web site and use essential features such as secure areas and online data or software delivery. These cookies do not gather any information about you that could be used for marketing or remembering where you have been on the internet.
|sessID||User logout or browser exit||These cookies are used to identify whether a user is logged into their account; to allow access to online delivery mechanisms; to allow (or restrict) access to secure areas as appropriate for user credentials.|
|sessionid||User logout or browser exit|
cookies for improving service
Google Analytics cookies are used to collect information about how visitors use our site. They consist of a randomly generated number. The cookies collect information in an anonymous form, for example the number of visitors to the site, where visitors have come to the site from and the pages they visited. We use this information to target development activities to help us improve the site and to compile reports.
how to control cookies
If you wish you can control which cookies which are set by websites through your browser settings. The 'Help' function within your browser should tell you how.
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to allow, block, delete and manage cookies on a variety of browsers.
Within your browser you can also view the cookie code, simply click on a cookie to open it. You will see a short string of text and numbers. The numbers are the identification card, and can only be seen by the server that set the cookie.
For information on how to manage cookies on the browser of your mobile phone you will need to refer to the handset manual.